Email informing of Snail Mail: Really?

I just got an email that my local bank, Goshen Community Bank, which has been awesome to work with, by the way, is upgrading their online banking system with lots of new, exciting features:

  • ?Get up-to-the-minute updates on cashed checks, electronic transactions, in-bank cash deposits, a account transfers and Bill Pay transactions (up-to-the-minute ATM/debit card transactions coming in the near future)
  • ?View transfer history
  • Make overnight bill payments
  • Originate stop payments
  • View stop payment history
  • Access up to six months of account statements with download capability
  • Download account information into personal financial management solutions such as Quicken® and QuickBooks products

Sounds great to me! The online banking product they use is used by many, many banks and has been the same for about 5 years, with some upgrades to the Bill Pay feature, but I believe that’s been through another company (the one that runs MyCheckFree). Anyways, here’s the funny part of the email:

To benefit from these added features, we will be converting your current Internet Banking account to the new Personal Online Banking system.  Our first priority is to ensure that your transition is as easy as possible; therefore, we will send a letter via U.S. Mail outlining important dates and other information regarding the conversion.  As an added measure, you can also visit our Web site at www.goshenbank.com for additional information.

Wait. I got an email to inform me I’ll be getting a letter in the mail? Sigh (hat tip to Pasta&Vinegar for the image).

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